Supported Self Isolation Facility

Kennedy Park Resort Napier has a long standing commitment to being Hawke’s Bay’s dedicated supported self-isolating facility. As an essential provider, the resort provides accommodation services for essential workers and self-isolation guests if required. This means that after a medical officer has assessed the patient and they have no appropriate means to self-isolate they will be transferred Kennedy Park Resort.

An isolation case is located away from others in a stand-alone unit. They are not allowed to leave their room or the dedicated outside space, and aren't able to utilise any of the resort’s facilities. Security will also be in place under the strict procedures of the District Health Board.

We want to assure our guests that we’re taking the necessary precautions to prevent the spread of COVID-19 and are following Ministry of Health guidelines including the following:

  • Mandatory QR code scanning
  • Restrictions on numbers in certain areas i.e. reception and some common rooms
  • All public areas and our Reception are being cleaned multiple times per day
  • Storkeys Restaurant is open as normal allowing for social distancing, as well as a takeaway service operating.
  • Cashless transactions are to be processed using Paywave

FREQUENTLY ASKED QUESTIONS

Where is an isolating person staying?
They are staying in a free standing unit which allows for partitioned off area away from other guests. They aren’t allowed to leave their room or the dedicated outside space. They aren’t allowed to utilise any other facilities on the grounds. The person is taken to room by DHB staff member.

Are rooms used for this purpose isolated from other accommodation blocks?
Yes. Free standing units which allows for partitioned off area away from other guests. They aren’t allowed to leave their room or the dedicated outside space. They aren’t allowed to utilise any other facilities on the grounds. Isolating guests are taken to their room by a DHB staff member.

Will rooms be thoroughly cleaned afterwards?
Upon departure the room will be commercially cleaned by an external DHB service provider.

Is there security preventing the isolating guest from using other facilities within the resort?
Yes. Security will be allocated to the area (provided by the DHB). They aren’t allowed to utilise any other facilities on the grounds.

How many cases will stay at Kennedy Park Resort?
We have had a longstanding memorandum of understanding with Hawke's Bay District Health Board in relation to being a supported self-isolating facility. As such, we may be asked by the DHB from time to time to accommodate cases that have been assessed and have no appropriate means to self isolate. This is an ongoing and evolving situation.

Is there a case staying at Kennedy Park Resort at this time?
We treat all our guest's information as confidential and are unable to disclose specific details on cases.

How are you keeping other guests safe?

An isolation case is located away from others in a stand-alone unit. They are not allowed to leave their room or the dedicated outside space, and are unable to utilise any of the resorts facilities.
We want to assure our guests that we’re taking the necessary precautions to prevent the spread of COVID-19 and are following Ministry of Health guidelines including the following:
• Mandatory QR code scanning
• Restrictions on numbers in certain areas i.e. reception and some common rooms
• All public areas and our Reception are being cleaned multiple times per day
• Storkeys Restaurant is open as normal allowing for social distancing, as well as a takeaway service operating.
• Cashless transactions are to be processed using Paywave

 

 

6 December 2021

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