Council

Booking terms

Terms & Conditions
(when booking online or directly with Kennedy Park Resort)

Our reception is open 24/7, 365 days.

Accounts

Reservations will be confirmed only on receipt of a deposit. A deposit of the first night's stay is required.
Balance of accounts are payable on arrival. Sorry, there is no reduction for early departure or late arrivals.

Credit Card Processing Fee

Please note, if paying by credit card a processing fee will apply.

Cancellation policy

A $15.00 administration and cancellation fee will be deducted from all deposits refunded due to cancellation. Refunds are only guaranteed if the reservation is cancelled with seven days' notice. Cancellation within seven days will attract a cancellation fee of 100% of the deposit paid.

Check in Times - for sites and accommodation

Check-in time from 2:00pm. Check-out time is 10:00am. No early check-ins or late check-outs at peak times. Please advise if you are arriving later than 9:00pm.

Minimum stay period/tariff applies during weekends, events, public and school holidays.
(Standby rates may be available - subject to availability on the day)
Our Tariff/Prices are reviewed yearly. Please be aware prices may change when booking in advance from one season to the next. Rates shown are for the first two guests. Additional guests incur an extra charge, per guest. Child Prices are for children aged 3-14 years inclusive. Minimum stay periods may apply to weekends, public holidays and other special events. Management reserves the right to alter tariffs without notice. Tariffs may change depending on availability.

While we will do our best to meet requests for specific accommodation, we cannot guarantee allocation of specific units or sites. We reserve the right to alter accommodation booked but only to the equivalent type, even when clients have already been advised of the number of their units or sites.

Behaviour

No Noise after 10.00pm or before 7.00am. The only exception is New Year’s Eve, which is 1.00am. If management considers your noise to be excessive or offensive to other guests, you will be asked to turn it off or down before curfew. To ensure all our guests have a great holiday, we expect common sense and consideration to be shown at all times, to other guest, staff and management. Management reserves the right to refuse admission to any person and to remove from the resort any person, which in their opinion, does not conduct themselves in a decent and reasonable manner. No refund will be made in such circumstances.

Damage

Management will charge additional costs for damages and/or additional cleaning required to resort property.

Electrical WOF & Tent RCD Lead

Vehicles using power sites must have a current electrical Warrant of Fitness (WOF) & certification. Tents must have the correct Tent RCD lead which can be bought from camping shops etc.

By accepting the terms of the cancellation policy you agree to enter into a contract where Napier City Council will hold any deposit paid by you, for your benefit and will not take or retain such deposit until such time as the deposit becomes non-refundable to you under the general terms of the cancellation policy.

 

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Disclaimers and Copyright
While every endeavour has been taken by Kennedy Park Resort Napier to ensure that the information on this website is accurate and up to date, Kennedy Park Resort Napier shall not be liable for any loss suffered through the use, directly or indirectly, of information on this website. Information contained has been assembled in good faith. Some of the information available in this site is from the New Zealand Public domain and supplied by relevant government agencies. Kennedy Park Resort Napier cannot accept any liability for its accuracy or content. Portions of the information and material on this site, including data, pages, documents, online graphics and images are protected by copyright, unless specifically notified to the contrary. Externally sourced information or material is copyright to the respective provider.

© Kennedy Park Resort Napier - manager@kennedypark.co.nz